DTC Health & Wellness Brand Marketing · Supplements, Skincare, Devices

Marketing for DTC health and wellness brands, built on proof.

We run Meta or Google ads, or both at Scale, with fresh creative every month, plus SEO and AI search, for founder-led, direct-to-consumer health and wellness brands in any state, from premium supplements and skincare to wellness devices and functional food and beverage. UGC and creator ads can be added, written from the claims you can prove. I'm Preston Durnford, founder of PELORA Marketing.

$5M+Ad spend managed
10 yearsTogether as a Team
$15M+Raised across his own companies
5.011 Google reviews
PELORA Marketing
Concept render: unlabeled glass bottles on black stone plinths
Where wellness brands get stuck

Health ads run on proof.

  • Every ad is a health claim
  • New ads every month
  • The first order has to make sense
What's actually hard

DTC wellness brands have three real challenges.

Getting a first sale is hard. Getting it profitably, again and again, is harder. This is where most brands stall.

Challenge 1

Ad costs keep rising

CAC on Meta and Google goes up every year, and it is crowded. If your cost to acquire a customer is higher than your margin can support, you lose money on every order. The math has to work before you scale.

Challenge 2

Creative fatigues fast

Your winning ad stops working in weeks. Paid social eats creative, so one or two good videos are never enough. Without a steady flow of fresh UGC and angles to test, performance drops and CAC climbs.

Challenge 3

Customers do not come back

If buyers order once and disappear, you are stuck paying to acquire forever. Weak retention means low LTV, and low LTV caps how much you can spend to grow. Email, SMS, and subscriptions fix this.

10 / DTC Brands DTC Health & Wellness

Creative volume is the growth lever.

DTC winners out-produce, not out-spend. We ship fresh ad creative every month (8 to 12 on Growth, more on higher tiers), run them hard, and wire the email and SMS backend that turns first orders into repeat revenue.

Key benefits
  • New ads every month, 8 to 12 on Growth and more on higher tiers
  • Meta and Google run creative-first
  • Email and SMS flows that drive repeat orders
  • Landing pages and offers tested monthly
Process
01ProduceMonthly creative sprints: video, UGC-style, statics.
02LaunchMeta, Google, ruthless testing.
03AutomateKlaviyo-style email and SMS: welcome, cart, winback.
04CompoundScale winners, kill losers, monthly reporting.
In their words

Founders, in their words.

Verified and public on Google. Read every review on Google.

Verified · Google

“Pelora Marketing does absolutely incredible work.”

“Pelora Marketing does absolutely incredible work. Preston has a unique talent for capturing stories in a way that feels authentic and powerful. Whether he's filming breathtaking drone footage, underwater ocean shots, or conducting interviews and client testimonials, the quality is always outstanding. He has a gift for showcasing real success stories and helping businesses connect with people on a deeper level. Professional, creative, and passionate about what he does, Preston and Pelora Marketing consistently exceed expectations. I highly recommend them to anyone looking to take their marketing to the next level.”

M
Melissa Brannen
9 reviews
Verified · Google

“It genuinely feels like working with someone who cares about where your business is going.”

“We hired Pelora Marketing to help us build our business from the ground up and it has been one of the best decisions we’ve made. Preston and his team designed our website, set up our automations, and built an organic growth strategy tailored specifically to us.

We always feel heard. Every question gets a real answer and nothing gets glossed over. It genuinely feels like working with someone who cares about where your business is going.

If you’re an Orange County business owner looking for a team that actually shows up and delivers, look up Pelora Marketing. We can’t recommend them enough!”

K
Keisha M. Simon
Local Guide · 11 reviews · 3 photos
Verified · Google

“When I met Preston, I instantly knew he was exactly what my brand had been missing.”

“When I met Preston, I instantly knew he was exactly what my brand had been missing. He understood the mission, believed in the vision, and brought back my confidence in marketing. He and his team have gone above and beyond in helping create a website and systems that truly reflect what my business stands for.”

M
Meagan Williams
3 reviews
Verified · Google

“Amazing company run by an amazing human.”

“Amazing company run by an amazing human. I trust Pelora completely and appreciate all the work they've done and for me! Could not recommend more highly!”

Z
Zac Spowart
Local Guide · 49 reviews · 119 photos
Verified · Google

“One of my all time favorite marketing agency to work with.”

“One of my all time favorite marketing agency to work with. The videos they make are top notch, turning vision into real results. Great people.”

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Nate Nikolai
2 reviews · 5 photos
Verified · Google

“From the very beginning, their team demonstrated a strong understanding of my goals and created a clear, strategic plan to help achieve them.”

“I had an excellent experience working with this Pelora . From the very beginning, their team demonstrated a strong understanding of my goals and created a clear, strategic plan to help achieve them. Their communication was consistent and professional, keeping me informed every step of the way.”

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William Mansfield
5 reviews
Verified · Google

“Preston really pays attention to your needs and wants you to be successful!”

“Pelora Marketing can help your business grow! Preston really pays attention to your needs and wants you to be successful!
Their video content really stands out, everything feels high quality and authentic, and they know how to turn it into real results. Definitely recommend them to anyone looking to grow their brand online.”

J
Jodi Barber
10 reviews · 2 photos
Verified · Google

“It’s rare to find a partner that balances high-end creativity with a data-driven growth mindset.”

A
Alane Warren
7 reviews
Verified · Google

“I highly recommend Pelora Marketing.”

“I highly recommend Pelora Marketing. The owner is a good friend of mine, and I’ve seen firsthand how much creativity, strategy, and care he puts into helping businesses grow.
Pelora Marketing brings a thoughtful approach to branding, digital marketing, and business visibility. What stands out most is the genuine effort to understand each client’s goals and create marketing that feels intentional, professional, and results-driven.
If you’re a business owner looking for help with your marketing, brand presence, or overall growth strategy, Pelora Marketing is definitely worth connecting with. Great company, great service, and a team that truly cares.”

B
The Business Botanist
3 reviews
Verified · Google

“Communication was clear, they delivered exactly what was promised, and the results exceeded my expectations.”

“Pelora Marketing did a great job from start to finish. Communication was clear, they delivered exactly what was promised, and the results exceeded my expectations. Highly recommend them to anyone looking for reliable and professional marketing services.”

J
Jake Jennings
3 reviews
Verified · Google

“Pelora Marketing is hands-on, efficient, and a pleasure to work with.”

“Pelora Marketing is hands-on, efficient, and a pleasure to work with. They stay engaged throughout the process and consistently deliver. Highly recommend!”

K
Kaleigh Bisconti
2 reviews
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The rules, quoted

Health ads run on proof.

Supplement and skincare ads answer to the FTC, including what creators say for you. These are the rules we write every ad and creator brief around, each read at the source on 1 October 2026, plus one finding from our own research. For more of the rules on DTC wellness ads, see our DTC wellness advertising rules.

01

An honest testimonial still needs your evidence. FTC staff guidance for health products says health claims generally need "competent and reliable scientific evidence", and a testimonial does not lower that bar: "It's not enough that a testimonial represents the honest opinion or experience of an endorser." So a UGC script says only what your evidence supports. Source: FTC, Health Products Compliance Guidance, staff guidance, December 2022

02

Free product can be a connection you must disclose. The FTC's Endorsement Guides say material connections "can include monetary payment or the provision of free or discounted products" to an endorser, "regardless of whether the advertiser requires an endorsement in return." Where the audience would not expect the connection, it "must be disclosed clearly and conspicuously." So we label a gifted creator post the same way as a paid one. Source: 16 CFR 255.5, Disclosure of material connections, 2026 edition

03

A review can't be bought for its rating. The FTC's reviews rule bans "compensation or other incentives" for reviews "expressing a particular sentiment, whether positive or negative", whether that condition is stated outright or only implied. So we never offer anyone anything in return for a review. Source: 16 CFR 465.4, Buying positive or negative consumer reviews, 2026 edition

04

AI answers look for proof that most brands leave out. When we audited 30 supplement brands, 87 percent of the product pages we could measure carried Product schema, but only 2 of the 23 brands we could measure published review markup. Every plan includes the schema and titles that tell Google and AI assistants what you sell, and Scale adds review markup on your site for AI search. Source: PELORA Research, We audited 30 supplement brands, 17 August 2026

The full engine

What we do.

From the first ad to a booked appointment, here is the work we handle. We run all of it for you, and you own everything we build.

Ad CreativeCarousel ad layout on a monitor beside a phone, generated concept frame, not client work

Scroll-stopping carousels & ad creative

Carousel and image ads designed in-house, built to stop the scroll and convert, not just look pretty.

VideoCinema camera on a gimbal filming a person on location, PELORA video production, generated frame

Cinematic video production

Real shoots with real cinema gear. Founder stories, client testimonials, and short-form built to sell.

Paid AdsAd creative frame by PELORA: dark liquid texture with lime highlights, no product in frame

Meta for awareness, Google for intent

Meta and Instagram build demand and brand recall. Google captures people already searching for you. Most businesses need both, so we run both.

SocialContent creator filming short-form video with a ring light, cropped so no view counts are in frame

Social media, fully managed

We plan, shoot, edit, post, and engage. Your feed stays consistent and on-brand without you lifting a finger.

OrganicEpic Journey energy drink can with colored liquid melting down matte black aluminum under purple light, in house brand and product render produced by PELORA Marketing

You don't need a huge following

The algorithm is a level playing field now. Strong organic content can reach millions with almost no followers. We highly recommend it, and we make it for you.

Your WayUnoccupied modern office with a desk, a lamp and a monitor showing nothing, concept render by PELORA

Done for you, by an operator who has been in your seat

We run the entire engine, and every account, file and piece of creative stays yours.

Done-for-you

We handle everything. Strategy, creative, shooting, ads, posting, follow-up, and reporting. You focus on your clients, we run the engine.

You own everything

Your ad accounts, creative, CRM and website stay yours. Three months to start, then month to month with 30 days notice.

How we help

Everything, done for you.

Here is the simple version. We make the creative, run the ads, and build the retention. You ship great product. We handle the marketing engine that gets it in more carts, more often.

01 · Website & landing pages

A store built to convert

A fast Shopify store and product landing pages, designed and tested to turn more visitors into buyers.

02 · Creative & UGC video

The creative volume paid social needs

A steady stream of UGC and creator videos, with fresh hooks and angles to test so your ads never go stale.

03 · Social content

Show up where your customers scroll

One production day becomes a month of organic posts and Reels that build the brand and feed your ad testing.

04 · Email & SMS retention

Turn one order into many

Welcome, cart, post-purchase, and winback flows plus subscriptions that drive repeat revenue and lift LTV.

05 · Branding

A brand that looks worth the price

Logo, packaging direction, and visual identity that make your product feel premium on the shelf and on the feed.

06 · Google & Shopping

We run your Google + Shopping ads

We run your Search, Performance Max, and Shopping ads, putting your products in front of high-intent shoppers ready to buy.

07 · Meta & Instagram

We run Meta and Instagram

We run your Meta and Instagram ads to your ROAS and CAC targets, with constant creative testing.

08 · Automation

Automation that recovers revenue

Automated email and SMS flows recover carts, win back lapsed buyers, and request reviews, around the clock.

Book a Strategy Call See simple pricing

In the plan

What's included, and what's extra.

We work remotely, so a brand in any state gets the same plan, and a shoot day is an add-on, filmed where you are. Every health brand's ads go through our compliance review before anything runs, and your ad accounts and creative stay yours.

In every plan

Ads for the product

Meta or Google campaigns built and run for you, or both together at Scale, with new creative each month.

In every plan

SEO and AI search

Articles every month that answer what shoppers ask about your category and ingredients, with schema and page titles that search engines and AI assistants such as ChatGPT can parse.

Add-ons

UGC and creators

UGC videos are $5,500 a month for eight, made to our brief, with the rights to run them as your ads. The creator program is $4,500 a month for up to five creators. Creator program places are limited, so we confirm there is room on the call. You pay creators directly, and we never hold, invoice or mark up their fees. Read how UGC and creator ads work for DTC brands.

Also on request: email from $2,500 a month, and shoots as an add-on from $3,500, plus travel outside Orange and LA County.

The honest part

We match the spend to your margins and ROAS.

E-commerce is a numbers game. We model your AOV, contribution margin, LTV, and target CAC first, then size spend so the math grows profit, not just revenue. If your budget or margins cannot support the goal, we tell you before you spend.

1

Margin sets the ceiling on spend. Your contribution margin and break-even ROAS decide how much you can pay to acquire a customer. We plan around your real unit economics, not a vanity ROAS number.

2

LTV is where the profit hides. The first order rarely makes the money. Repeat purchases, subscriptions, and email and SMS lift LTV, which lets you spend more to win the next customer.

3

Creative volume lowers CAC. Fresh UGC and new angles keep ads from fatiguing. More winning creative means cheaper customers, so we invest in production, not just media.

4

We are transparent, always. No markup on ad spend, you own your accounts and data, and you get clear reporting. If the numbers cannot support the goal, we say so before you spend a dollar.

Try the free ad-spend calculator Talk through your numbers

Built for DTC brands, nationwide

Every channel your brand needs. In one team.

We run the full mix that scales a direct-to-consumer health and wellness brand, from acquisition to retention.

Meta + InstagramProspecting and retargeting to ROAS targets
Google + ShoppingSearch, PMax, and Shopping for high-intent buyers
TikTokCreator-style organic posts
InfluencerSeeding, paid partnerships, and whitelisting
AffiliatePerformance-based partners and creator codes
Email + SMSFlows, campaigns, and subscriptions for LTV
AmazonListings and content alongside your store
UGC videoA steady volume of fresh creative to test

Serving direct-to-consumer health and wellness brands across the United States. Remote-first, with creative production as needed.

Investment

From $3,500 a month.

Launch, at $3,500, is a managed start on Google or Meta for a business testing paid ads, with a monthly performance review. Growth, where most clients land, is $5,500: pick Google or Meta and we run it hard, with fresh ads made for you every month and a written update every two weeks. At Scale, $7,500, Google and Meta run together, with organic social posted to all your platforms, search and AI visibility and a written update every two weeks. There is a one-time setup fee. The platforms bill your ad spend to you and you pay creators yourself, so we mark up neither. If your budget can't support the goal, we say so before you spend.

What it costs

DTC and ecommerce brands: what a customer costs to win, what one is worth, what you can pay.

$91gross profit one customer brings over 1.5 years, at the calculator's starting values
$30the most you can pay to win one customer, a third of that profit
$85average order, first sale

Paid cost per order or new customer (sources report CPA or CAC): $23 to $54 (Polar Analytics, MHI Growth Engine, Ryze AI). The three tiles are the calculator's starting values for this type, 2 of its 5 inputs labelled assumptions there, estimates rather than figures measured for this type; change any input to yours.

Advanced add-on

We build the AI.

Want to automate the brand itself? Beyond your plan, we build and deploy custom AI agents: an AI customer-support agent that answers questions and recovers carts, plus agents for sales, operations, and marketing. We scope it to exactly what you need. This is a separate build on top of your retainer.

AI support agent Automated cart recovery Sales + ops agents Marketing automation
Ask what we can automate →
Common questions

FAQ.

What's the best DTC health and wellness agency?

The one that knows the FTC's rules on health claims, creators and reviews as well as it knows Meta and Google, and tells you which claims it won't run. Ask any agency for the rule behind its advice; we quote ours on this page. Preston Durnford founded PELORA, we take on brands in any state, and every health brand's ads go through our compliance review before anything runs.

Do you make UGC ads for premium health and wellness brands?

Yes, as an add-on: UGC videos are $5,500 a month for eight finished videos, made to our brief, with the rights to run them as your ads. Each script sticks to the claims your evidence supports, because FTC staff guidance says an advertiser needs scientific evidence that the product "will work for buyers as it did for the endorser." For creators posting from their own accounts, the creator program is $4,500 a month for up to five creators; places are limited, and you pay the creators directly.

What does a DTC health and wellness marketing agency do?

Its job is to win customers online for a direct-to-consumer brand, at a cost your margins can carry, using ads, creative and search. For us that means Meta or Google ads with fresh ads made every month, plus search and AI articles that help Google and assistants like ChatGPT understand what you sell. UGC video, email and shoots are added when you want them, and creator program places are limited.

How do you scale a DTC supplement brand?

Find the ads that win customers at a cost your margin can carry, then raise spend in steps while the numbers hold. In practice, the growth strategy is fresh ads every month, tested against each other, with the budget moved to the ones that sell. If people reorder your product, a customer is worth more than the first order, so we model reorders before pushing harder. Once one channel works, Scale runs Google and Meta together from $7,500 a month.

What does SEO look like for a DTC wellness brand?

Pages that answer what shoppers ask about your products and ingredients, with structured data a machine can read, so search engines and AI assistants can see the proof as well as the price. In our August 2026 audit of 30 supplement brands, only 2 of the 23 we could measure published review markup. Each plan comes with new search and AI articles every month, plus their schema and page titles, and Scale adds review markup on your site for AI search.

Which ad platform gets the best ROAS for a supplement brand?

There's no honest answer before you test, and anyone who promises a ROAS up front is guessing. Google reaches people already searching for a product like yours, while Meta reaches people who haven't looked yet, which is where video and creator ads do their work. You start on one, picked together on the call, and add the second once the first is working.

What can a creator say in a supplement or skincare ad?

Only what you could prove if you said it yourself, with a clear label when the creator was paid or sent free product. The FTC's Endorsement Guides say material connections can include free or discounted products, "regardless of whether the advertiser requires an endorsement in return." In the creator program we brief every creator from your evidence and read every post before it goes live. We're not your lawyer, and we'll tell you when a claim needs one.

How much does DTC brand marketing cost?

Plans run from $3,500 a month, plus a one-time setup fee. Growth, where most clients land, is $5,500, and Scale, with Google and Meta together, is $7,500. The platforms bill your ad spend to you and you pay creators yourself, so we mark up neither. We check your margins and order values, and if the budget can't support the goal, we say so before you spend.

What exactly does PELORA set up for a DTC health and wellness brand?

The full creative-to-retention stack. Creative: fresh ad units every month (8 to 12 on Growth, more on higher tiers), UGC-style and statics, produced in-house so testing never starves. Acquisition: Meta and Google campaigns run creative-first with weekly iteration, plus landing pages and offer tests. Retention: your email and SMS backend built properly, welcome series, abandoned cart and checkout flows, post-purchase sequences, winback campaigns, and campaign calendars. Plus AEO and GEO so AI assistants mention your brand in category questions. You own every account, every list, every asset.

Do you handle email and SMS marketing for ecommerce brands?

Yes, it is half the growth model. We build and run: welcome series that convert first-time visitors, abandoned cart and browse flows, post-purchase sequences that drive second orders and reviews, winback campaigns for lapsed customers, VIP and loyalty segments, and a monthly campaign calendar tied to launches and offers. Built in Klaviyo or your platform of choice, with deliverability, segmentation, and creative handled. For subscription brands we also build churn-save and dunning flows.

What ROAS and AOV should I expect for a DTC wellness brand?

It depends on your margins and price point, so we plan around your numbers, not a vanity ROAS. Many supplement and wellness brands rely on subscriptions and repeat purchases to make the unit economics work. AOV usually rises with bundles, subscribe-and-save, and post-purchase upsells. We model your contribution margin and break-even ROAS first, then set targets that grow profit, not just revenue. A high ROAS on tiny spend is easy; profitable scale is the real goal.

Is UGC better than polished, produced ads?

For paid social, native UGC and creator video usually outperform highly polished ads, because it looks like content, not an ad, and it builds trust. The bigger lever is volume and variety: testing many hooks, angles, and formats so you always have fresh winners as creative fatigues. We still produce premium brand video for your store, your hero pages, and key launches. In practice the best account runs both: a steady stream of UGC for testing, plus a few polished anchors that carry the brand.

How do influencer and affiliate programs work for wellness brands?

Influencer and affiliate are two of the strongest channels in wellness. We seed product to relevant creators, run paid partnerships and whitelisted ads off their handles, and stand up an affiliate program so creators and customers earn a commission on sales they drive. It compounds: creator content doubles as UGC for your ads, and affiliates bring in buyers at a cost tied to performance. We keep every partnership FTC-compliant with clear disclosure, which protects the brand and keeps the channel healthy.

How important are email and SMS for retention?

Very. For most DTC wellness brands, email and SMS drive a large share of repeat revenue and are the highest-margin channel you own, because you are not paying for the traffic again. We build the core flows (welcome, abandoned cart and checkout, post-purchase, replenishment reminders, and winback), run a regular campaign calendar, and use subscribe-and-save to turn one-time buyers into recurring revenue. Acquisition gets the first order; email and SMS get the second, third, and tenth, which is where LTV and real profit come from.

Should I sell on Amazon or on my own website?

Most wellness brands do both, and they play different roles. Your own Shopify store gives you margin, customer data, subscriptions, and brand control, so it is where you build LTV. Amazon captures high-intent buyers who search there and adds credibility and reviews, but you give up the customer relationship and pay fees. We help you optimize listings while keeping your store the home for retention. A common pattern is using Amazon for discovery and your site for repeat, subscription-driven revenue.

How do you keep supplement and health claims FTC-compliant?

Carefully, because this is where wellness brands get into trouble. We avoid disease and cure claims, keep structure-function language within bounds, include required disclaimers, and make sure testimonials and influencer posts carry clear, honest disclosures. We do not invent before-and-afters or fake results. For ingestibles we support COA transparency and age-gating where relevant. We are not your attorney, and we will flag anything that needs legal review, but compliant creative is the default here, not an afterthought. It protects your ad accounts and your brand.

How much should I spend to grow my brand?

Enough that paid social has data to optimize, but never more than your margins can support. We start from your contribution margin, AOV, and target CAC, then size a budget where the platforms can learn and you still grow profit. Our retainers start at $3,500 a month, and Growth, at $5,500 a month, is where most clients land, with ad spend billed separately and paid directly to the platforms. No markup on media, and you own your accounts. If your budget is too low to work, we will tell you before you spend.

How long until I see results?

Honest timeline. Month 1 is setup: creative production, account and tracking setup, email and SMS flows, and store and landing page fixes. Months 3 and beyond we refine: new creative tests from what the first months showed, budget moved to the ads that perform, and email, SMS and subscription flows kept current. E-commerce is a creative and data game, so the brands that win commit to consistent testing. Anyone promising an overnight ROAS miracle is not telling the truth.

What's the real risk if a supplement brand's claims or reviews aren't clean?

It's bigger than most brands assume. The FTC can treat an unsupported health claim and fake or incentivized reviews as two separate problems. Fake or incentivized reviews are now their own liability, independent of the claim they're supporting. We break down exactly what's still safe to say, and what the current subscription-retention data means for your funnel, in our full 2026 supplement brand marketing guide.

Ready when you are

Let's scale your brand. Together.

Book a strategy call. I'll walk through your brand, your current numbers, your creative and channels, and exactly what would change in the first 90 days. No pitch deck. Just operator-to-operator strategy.

Book a Strategy Call Read our approach

Guides & Resources

Go deeper.

Straight answers from the team that would run your marketing.

Influencer marketing, included from $14,000 a month

Creators run the ads now.

For DTC brands creators are the volume and brand statics are the anchor. One proven line, many creators, each on a personal code, each ad pointed at its own page.

What it costs

You pay creators directly.

You pay each creator directly, never through us, and you approve each one before it is paid.

What we do

We find them, brief them, and run them.

We negotiate, contract, brief what they can and cannot say, read every post before it goes live, then run it as your ad from their handle.

Where it lands

Every ad gets its own page.

The ad and the page say the same thing to the same person. Most agencies send every click to one general page. We build the page for the ad, which is why the click turns into a call.

How creators work for DTC brands →Up to five creators, included from $14,000 or added to any tier.