Health advertising compliance

Keep the account. Run the ad.

Clinic ad accounts get disabled for one sentence. This page shows the five ways it happens, what Meta, Google, LegitScript and FDA actually require, with dates, and how we read every ad and every creator post before it goes live.

18+required targeting for weight loss, cosmetic and supplement ads on Meta
55FDA warning letters to telehealth companies in 2026
$975to apply for LegitScript, then $2,150 a year

Health advertising compliance is the set of platform and regulator rules that decide whether a clinic's ad runs and whether the account survives: Meta's health and wellness standard, Google's healthcare policy, LegitScript certification where a category requires it, FDA and FTC rules on claims and disclosure, and HIPAA consent for anyone who appears. Most disabled accounts trace to one sentence.

Every rule on this page was checked against the platform or regulator that publishes it on 2 September 2026. Rules change; the dates are on each item.
Clinic owner looking at an ads dashboard that reads Ad account disabled, policy personal attributes
Why clinic ad accounts get disabled

Five ways it happens.

  • Personal attributes. Copy that tells a viewer something about their body, health or age. "Tired all the time?" runs. "Hate your belly?" does not.
  • Drug ads in disguise. A prescription product named in an ad, or a dose, or a result. Prescription weight loss needs Meta's written permission first.
  • Age targeting. Weight loss, cosmetic procedures and supplements must target 18-plus on Meta. Miss it once and the ad set is rejected; repeat it and the account is.
  • Certification missing. Addiction treatment and prescribing telemedicine need LegitScript before the platform will run the ad at all.
  • The landing page. Lorem ipsum testimonials, fake review widgets, a claim on the page the ad did not make. Reviewers read the page, not just the ad.
The rules, with dates

What the platforms actually say.

Each item below is from the platform's or regulator's own published standard, checked on 2 September 2026. This is the read we run on every ad and every creator post before it goes live.

18+Meta: weight loss, weight gain, cosmetic procedures, supplements and reproductive health ads must target adults only.Meta Health and Wellness ad standard, updated July 22, 2026
Claims, not formatsSince July 22, 2026 Meta judges the claim. Before-and-after imagery for cosmetic procedures is allowed for adults; a pinch-the-fat close-up or a statement of inferiority is not.Meta Health and Wellness ad standard
Written permissionPrescription weight-loss products fall under Meta's Drugs and Pharmaceuticals policy: geo-targeting and written permission from Meta before the ad runs.Meta Health and Wellness ad standard
55 lettersFDA sent 30 warning letters to telehealth companies on February 20, 2026 and 25 more on June 16, 2026 over compounded GLP-1 marketing, naming influencer posts specifically.FDA warning letters, 2026

LegitScript, in plain numbers

Healthcare certificationAddiction treatment certification
Who needs itPharmacies, telemedicine that ends in a prescription, and other healthcare merchants. Google requires it for those advertisers in the US and Canada.Addiction treatment providers. A named prerequisite on Google and Meta before ads run in the US.
What it costs$975 application per website, then $2,150 a year. Expedited review, starting within two business days, is $2,500 more.Same fee structure on LegitScript's published schedule; probationary certification for a business with past issues is $3,995 a year.
What you sendBusiness and professional licenses, registrations and DEA certificates, a HIPAA-compliant privacy policy, affiliate and partner details, product and service descriptions, ad materials.The same file, plus licensing for each level of care you advertise.
Who recognizes itGoogle, Meta, Microsoft Bing, LinkedIn, TikTok, Netflix, Nextdoor and Yahoo for ads; Visa and Mastercard for payments.Google, Meta and Microsoft for ads.
What it does not doUnlock stem cell or cell therapy ads on Google; that gate is FDA license or approval for the specific product.Replace consent, 42 CFR Part 2 or EKRA. It gets the ad approved, not the story.

Fees and platform list from LegitScript's published certification page, checked 2 September 2026. LegitScript sets and changes these; confirm the current figure before you apply.

Two phones showing the same clinic ad: Hate your belly rejected, Tired all the time approved
Same clinic, two ads

The difference is one line.

The rejected version tells the viewer something about their body. The approved version asks a question the viewer already has. Same offer, same clinic, same page. One gets the account disabled and one fills the calendar.

This is the whole skill. Not avoiding health topics, which would leave you with nothing to say, but writing the line so it is about the visit and not about the person.

What we do differently

A person reads every post.

No tool removes the compliance read. Every ad and every creator post gets read by a person against the platform rule for your category and the state rule for your license, two rounds, before permission is requested. For prescription products that read is a drug-ad review, and it is the reason those programs carry a $1,000 line.

  • ClaimsNothing a clinician could not substantiate. No cure, reverse, guarantee.
  • ConsentWritten marketing authorization for every patient, alumni or family appearance, on file with the ad.
  • DisclosurePaid partnership disclosed where the viewer sees it. Logged and kept.
  • The pageThe landing page says what the ad says. No placeholder reviews, no fake widgets, no claim the ad did not make.
Physician reviewing a creator video on a tablet, second review round, with a printed checklist
Getting certified

The file we help you build.

If your category needs LegitScript, the application is a document exercise and it takes weeks, so it starts before the creative does. We assemble the file with you, keep the privacy policy HIPAA-compliant, and hold the ad launch until the certificate is in hand.

  • Business and professional licenses, state and DEA registrations
  • A HIPAA-compliant privacy policy on the site
  • Affiliate and partner disclosures
  • Service descriptions and the ads themselves, as they will run
A certification file: licenses, DEA registration and privacy policy binder with a tag reading Certification file
Map of the United States with PELORA's Newport Beach office and client cities across the country
Where we work

Newport Beach office. Clients anywhere.

Platform rules are national; license rules are state by state. We run this from Newport Beach and work remote with clinics across the United States, reading both sets of rules for wherever you are. We get calls from Florida and we do that work.

CaliforniaFloridaTexasArizonaNevadaColoradoNew YorkAnywhere in the US
By industry

The rules, by business.

A TRT clinic, a med spa and a treatment center are not held to the same rules. Each page below says what applies to yours and what we do about it.

Before the next campaign

Get the account read first.

Thirty minutes. Bring the ad that got rejected, or the one you are afraid to run. We will tell you which line did it and what runs instead.

Questions

Asked after the rejection.

Why did Meta disable our clinic's ad account?
Almost always one of five things: personal-attribute copy about the viewer's body or health, a prescription product named in an ad, weight-loss or cosmetic ads not targeted 18-plus, a missing certification for your category, or a landing page with placeholder reviews or claims the ad did not make. We read the account and tell you which one.
What is LegitScript and do we need it?
A third-party certification that Google, Meta, Microsoft Bing, LinkedIn and TikTok recognize for regulated healthcare advertisers. Google requires it for pharmacies and telemedicine that ends in a prescription; Google and Meta require the addiction treatment version before treatment ads run. A clinic that does not prescribe remotely usually does not need it.
How much does LegitScript cost and how long does it take?
On LegitScript's published schedule, $975 to apply per website and $2,150 a year, with an expedited review that starts within two business days for $2,500 more. Plan weeks for the file: licenses, DEA registrations, a HIPAA-compliant privacy policy, partner details and your ad materials.
Can we run before-and-after ads?
For cosmetic procedures, yes, to adults, since Meta's July 22, 2026 update moved to a claims-based rule. The image needs written marketing authorization from the person shown, the copy cannot promise a result, and pinch-the-fat close-ups stay banned. Weight-loss before-and-afters follow the same rule with the drug never named.
Can we advertise GLP-1 or testosterone?
You can advertise the consult and the clinic. Naming the drug, a dose or a result makes it a drug ad: Meta requires geo-targeting and written permission for prescription weight loss, and FDA sent 55 warning letters to telehealth companies in 2026 over exactly this. We write it at the service level.
Can a patient appear in our ad?
Only with a written authorization for marketing use, which is a separate document from a treatment consent and covers any identifying detail, not just a name. For treatment centers, alumni are still patients under 42 CFR Part 2. We keep the signed copy on file with the ad.
What does the FTC require on a creator post?
A clear disclosure that the post is paid, where a viewer sees it without tapping more. It applies to nano creators and free product too, and the brand carries the liability for what the creator says. Penalties run to $53,088 per violation.
Do you work with clinics outside California?
Yes. Platform rules are the same in every state; license rules differ, and we read both. We run this from Newport Beach and work remote across the United States. We get calls from Florida and we do that work.
What happens if an ad gets rejected anyway?
We read the rejection reason, change the line that caused it, and resubmit. If the account itself is restricted we file the review with the policy citation. Most rejections are a single sentence, and most accounts come back.

Sources: Meta Transparency Center, Health and Wellness ad standard (changelog July 22, 2026 and December 26, 2024); Meta Drugs and Pharmaceuticals policy by reference; LegitScript certification pages (fees, documents, recognizing platforms); Google Ads Healthcare and Medicines policy; FDA warning letters of February 20 and June 16, 2026; FTC Endorsement Guides; 42 CFR Part 2; EKRA. All checked 2 September 2026.